Not being able to speak with the specialist is unacceptable. Granted, it may take time for them to call you/text you/email you back but it sounds as though you are being blocked at every try. My specialist is not for neuro but he will return all calls/texts/emails as soon as he can. That is what I expect from my girl's doc. He doesn't have to drop everything when I call but he does have to be available to me if I need to speak to him. I do understand that he is at a teaching hospital so it could take time but he always gets back to me. Diamond deserves that! So do you.