Um, what do you think they did wrong? I must be missing something--perhaps something you perceive because of your background--because I don't see it.
All I can say, is vets and docs are human, and things happen, but, if one of my dogs came home froma surgery with subq air/ "Crepitus," I would NOT be happy. In my four years working with Dr.B, who did surgeries four days a week, I NEVER saw a dog leave, full of Crepitus ...
Thank you. As I said, I just don't have the background to understand the problem.