Here is a link to what they do cover (Carl is on the preferred plan): PetFirst Coverage
This is what they don't cover:
* Pre-existing conditions
* Elective procedures, cosmetic surgeries, including but not limited to tail docking, dewclaws, skin folds, nail trims, and cropping of ears
* Expression or removal of anal glands or anal sacculitis
* Breeding or conditions relating to breeding
* Special diets, pet foods, vitamins, mineral supplements, grooming costs and bathing (including medicated baths)
* Treatment of external parasites such as fleas, lice and ticks and preventable internal parasites such as heartworms, hookworms, roundworms, tapeworms and whipworms
* Orthodontics, endodonctics and removal of deciduous teeth
* Diagnostic test(s) and treatment(s) for conditions excluded or limited by this policy and complications of conditions excluded or limited by this policy
* Time and travel expenses to the veterinarian's premises or hospital
* Illness or injury which arises out of racing, coursing, commercial guarding or organized fighting of your pet
* Congenital or hereditary defects or diseases
* Continuous coverage of chronic and long term conditions that manifest in a previous policy year
* Behavioral problems
* During the first 12 calendar months in which your policy is in effect, no coverage will be extended for the diagnosis, medical management or surgical correction of anterior cruciate ligament (ACL) or cranial cruciate ligament (CCL) damage or rupture.