Jeff Posted January 7, 2007 Share Posted January 7, 2007 Our donations page http://www.greytalk.com/donate.php has given a handful of members a problem over the past year or so. When some users visit it, they see only a blank white page. I have not been able to reproduce that problem, so I can't fix it on my own. Please visit the donations page http://www.greytalk.com/donate.php and IF you get the blank white page, please post here. Then when I make changes to it, I can have you go back to see if it helped http://www.greytalk.com/donate.php Link to comment Share on other sites More sharing options...
Guest greytmonty Posted January 7, 2007 Share Posted January 7, 2007 Sorry can't reproduce it. Thought I could because I have other problems on this site due to my computer's security settings (like IBP image). Hope you find the problem. Your site is great and deserves all the donations you can get! Link to comment Share on other sites More sharing options...
Jeff Posted January 7, 2007 Author Share Posted January 7, 2007 it works for better then 99% of the users, just a small handful have problems. So far I have not been able to find anything in common with them. Browser, OS, username, etc. Link to comment Share on other sites More sharing options...
Guest lauri Posted January 7, 2007 Share Posted January 7, 2007 Okay... Jeff, I know this is an issue...(you Mac loather!)... for you but: I'm using an (what's considered anymore) old Mac - a 2001. I do have a few problems as I can't even use the newer browsers and have found that there are some features I can't work with anymore, like the image option. I can though view the donations page. Hope that helps! Link to comment Share on other sites More sharing options...
Guest GiJenn51 Posted January 7, 2007 Share Posted January 7, 2007 Good for me! Link to comment Share on other sites More sharing options...
Guest PhillyPups Posted January 7, 2007 Share Posted January 7, 2007 No problem here. And I use the dreaded OE. Link to comment Share on other sites More sharing options...
Guest LuckyGrey Posted January 7, 2007 Share Posted January 7, 2007 (edited) I actually donated a few days ago and had to disable Norton to get the page up. Otherwise, it was a blank white screen. Edited January 7, 2007 by LuckyGrey Link to comment Share on other sites More sharing options...
Guest McGreyt Posted January 7, 2007 Share Posted January 7, 2007 rats! I get the blank white page. Link to comment Share on other sites More sharing options...
Pippin Posted January 7, 2007 Share Posted January 7, 2007 firefox browser on XP - no problems here Mary Semper Fi, Dad - I miss you. Remembering Carla Benoist, a Greyhound/Pibble's bestest friend, Princess Zoe Brick-Butt, the little IG with the huge impact on hearts around the world - Miz Foxy - Greyhound Trish - Batman, the Roman-nosed Gentleman - Profile, the Handsome Man - Hunky the Hunkalicious - Jeany the Beautiful Lady- Zema, the most beautiful girl in the world - Jessie, the lovable nuisance - and my 3 Greys: my Angie-girl, my Casey-girl, and The Majestic Pippin, running forever in my heart. (I will always love you and miss you,my friends) Link to comment Share on other sites More sharing options...
Guest Mom2Gr8dawgs Posted January 7, 2007 Share Posted January 7, 2007 I got the blank white page, too, but then tried disabling Norton as someone else had mentioned. When Norton was disabled, the page came up just fine. Link to comment Share on other sites More sharing options...
lovemycoffee Posted January 7, 2007 Share Posted January 7, 2007 I got the blank white page today. I use windows xp, ie7, and have Norton internet security. Link to comment Share on other sites More sharing options...
Guest tricolorhounds Posted January 7, 2007 Share Posted January 7, 2007 Worked for me... I have McAfee Link to comment Share on other sites More sharing options...
Guest sweetgsmom Posted January 7, 2007 Share Posted January 7, 2007 I have a Mac OSx10 works great.... Link to comment Share on other sites More sharing options...
Jeff Posted January 7, 2007 Author Share Posted January 7, 2007 I actually donated a few days ago and had to disable Norton to get the page up. Otherwise, it was a blank white screen. I got the blank white page, too, but then tried disabling Norton as someone else had mentioned. When Norton was disabled, the page came up just fine. I got the blank white page today. I use windows xp, ie7, and have Norton internet security. Ahhh, thank you very much, it appears that crappy Norton is the cause of the problem. We were never able to isolate it to Norton. Yet another reason Avast is better then Norton. Thank you all for the help! Link to comment Share on other sites More sharing options...
Greytlady94 Posted January 7, 2007 Share Posted January 7, 2007 I use Firefox and Avast, no problem seeing the page. Greyhound angels at the bridge- Casey, Charlie, Maggie, Molly, Renie, Lucy & Teddy. Beagle angels Peanut and Charlie. And to all the 4 legged Bridge souls who have touched my heart, thank you. When a greyhound looks into you eyes it seems they touch your very soul. "A dog is the only thing on earth that loves you more then he loves himself". Josh Billings Link to comment Share on other sites More sharing options...
Jeff Posted January 9, 2007 Author Share Posted January 9, 2007 Thank you all for the help. To the best of my knowledge his problem has been corrected Link to comment Share on other sites More sharing options...
Guest daplewis Posted September 8, 2007 Share Posted September 8, 2007 Our donations page http://www.greytalk.com/donate.php has given a handful of members a problem over the past year or so. When some users visit it, they see only a blank white page. I have not been able to reproduce that problem, so I can't fix it on my own. Please visit the donations page http://www.greytalk.com/donate.php and IF you get the blank white page, please post here. Then when I make changes to it, I can have you go back to see if it helped http://www.greytalk.com/donate.php Hello Jeff Sometimes when you have a php file page or a data entry page, internet search engines like Mozilla Firefox or Mac's Jaguar do not read them correctly Your blank white page my be those browsers. I would recommend Internet Explorer 7, on the page prior to the data donations page. Just a thought, Daphne Link to comment Share on other sites More sharing options...
Jeff Posted September 8, 2007 Author Share Posted September 8, 2007 We found the problem back in January. It was some javascript and Norton Internet Security issues on member computers. Link to comment Share on other sites More sharing options...
Guest Sportingfields Posted September 9, 2007 Share Posted September 9, 2007 Jeff, I've never had any problems using the GT donation button, we run XP, IE7 and Norton. But I've also got my security level set at medium. If it is set at high, then there are all kinds of things I can't access. I wonder if this is a few folks problem? Link to comment Share on other sites More sharing options...
Burpdog Posted September 10, 2007 Share Posted September 10, 2007 No problem for me. WindowsXP with newly updated Norton and IE 6.0. Diane & The Senior Gang Burpdog Biscuits Link to comment Share on other sites More sharing options...
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