Jump to content

Looking For Some Help


Jeff
 Share

Recommended Posts

Our donations page http://www.greytalk.com/donate.php has given a handful of members a problem over the past year or so.

 

When some users visit it, they see only a blank white page. I have not been able to reproduce that problem, so I can't fix it on my own.

 

Please visit the donations page http://www.greytalk.com/donate.php and IF you get the blank white page, please post here. Then when I make changes to it, I can have you go back to see if it helped ;)

 

http://www.greytalk.com/donate.php

large.greyhound_signature.gif

Link to comment
Share on other sites

Guest greytmonty

Sorry can't reproduce it.

Thought I could because I have other problems on this site due to my computer's security settings (like IBP image).

Hope you find the problem. Your site is great and deserves all the donations you can get!

Link to comment
Share on other sites

Okay... Jeff, I know this is an issue...(you Mac loather!)... for you but:

 

I'm using an (what's considered anymore) old Mac - a 2001. I do have a few problems as I can't even use the newer browsers and have found that there are some features I can't work with anymore, like the image option.

 

I can though view the donations page.

 

Hope that helps! B)

Link to comment
Share on other sites

Guest LuckyGrey

I actually donated a few days ago and had to disable Norton to get the page up. Otherwise, it was a blank white screen.

Edited by LuckyGrey
Link to comment
Share on other sites

firefox browser on XP - no problems here

Mary Semper Fi, Dad - I miss you. Remembering Carla Benoist, a Greyhound/Pibble's bestest friend, Princess Zoe Brick-Butt, the little IG with the huge impact on hearts around the world - Miz Foxy - Greyhound Trish - Batman, the Roman-nosed Gentleman - Profile, the Handsome Man - Hunky the Hunkalicious - Jeany the Beautiful Lady- Zema, the most beautiful girl in the world - Jessie, the lovable nuisance - and my 3 Greys: my Angie-girl, my Casey-girl, and The Majestic Pippin, running forever in my heart. (I will always love you and miss you,my friends)

Link to comment
Share on other sites

Guest Mom2Gr8dawgs

I got the blank white page, too, but then tried disabling Norton as someone else had mentioned. When Norton was disabled, the page came up just fine.

Link to comment
Share on other sites

I actually donated a few days ago and had to disable Norton to get the page up. Otherwise, it was a blank white screen.

 

 

I got the blank white page, too, but then tried disabling Norton as someone else had mentioned. When Norton was disabled, the page came up just fine.

 

 

I got the blank white page today. I use windows xp, ie7, and have Norton internet security.

 

 

Ahhh, thank you very much, it appears that crappy Norton is the cause of the problem. We were never able to isolate it to Norton.

 

Yet another reason Avast is better then Norton. Thank you all for the help!

large.greyhound_signature.gif

Link to comment
Share on other sites

:confetti I use Firefox and Avast, no problem seeing the page.

Greyhound angels at the bridge- Casey, Charlie, Maggie, Molly, Renie, Lucy & Teddy. Beagle angels Peanut and Charlie. And to all the 4 legged Bridge souls who have touched my heart, thank you. When a greyhound looks into you eyes it seems they touch your very soul.

"A dog is the only thing on earth that loves you more then he loves himself". Josh Billings

siggie-7.jpg

Link to comment
Share on other sites

  • 7 months later...
Guest daplewis
Our donations page http://www.greytalk.com/donate.php has given a handful of members a problem over the past year or so.

 

When some users visit it, they see only a blank white page. I have not been able to reproduce that problem, so I can't fix it on my own.

 

Please visit the donations page http://www.greytalk.com/donate.php and IF you get the blank white page, please post here. Then when I make changes to it, I can have you go back to see if it helped ;)

 

http://www.greytalk.com/donate.php

Hello Jeff

Sometimes when you have a php file page or a data entry page, internet search engines like Mozilla Firefox or Mac's Jaguar do not read them correctly

Your blank white page my be those browsers. I would recommend Internet Explorer 7, on the page prior to the data donations page.

Just a thought, Daphne

Link to comment
Share on other sites

Guest Sportingfields

Jeff, I've never had any problems using the GT donation button, we run XP, IE7 and Norton. But I've also got my security level set at medium. If it is set at high, then there are all kinds of things I can't access. I wonder if this is a few folks problem?

Link to comment
Share on other sites

Guest
This topic is now closed to further replies.
 Share

×
×
  • Create New...