MP_the4pack Posted September 23, 2015 Share Posted September 23, 2015 A little background...since 2000 I have had VPI insurance. At that time they were a good (and probably the only) pet insurer. Over the years they got worse and worse. When I adopted Tanzi and Emma in 2011 I had had enough of VPI and looked around at the others that had popped up since 2000. I decided on Healthy Paws. I sent in an email with Tanzi's bills. That was pretty much it. I knew the $40 office visit would not be paid. I also knew that I had 90% coverage. (Deductible was already covered earlier) I was shocked. I got exactly what I thought I was going to get!! 90% of the bill minus $40. I never knew what VPI was going to pay and had many an unpleasant surprise. Often receiving less than 50% of a bill that should have been 80%. Tanzi's stitches aren't even out yet and the HP check is in the mail. Quote Link to comment Share on other sites More sharing options...
a_daerr Posted September 23, 2015 Share Posted September 23, 2015 True dat. My dogs are alive but for the grace of God and Healthy Paws. Quote Link to comment Share on other sites More sharing options...
Roo Posted September 23, 2015 Share Posted September 23, 2015 I don't have a dog at the moment, but when I do I'm planning to get Healthy Paws. Quote Mom of bridge babies Regis and Dusty. Wrote a book about shelter dogs! I sell things on Etsy! Link to comment Share on other sites More sharing options...
tbhounds Posted September 23, 2015 Share Posted September 23, 2015 I'm thrilled with HealthyPaws--submitting a lot of bills lately and they have reimbursed me exactly what I had expected. Quote Link to comment Share on other sites More sharing options...
Guest Rubbles_Mom Posted September 23, 2015 Share Posted September 23, 2015 This makes me happy to hear! Have Healthy Paws but haven't had to use it yet. Friend had VPI and also had problems. Quote Link to comment Share on other sites More sharing options...
seeh2o Posted September 24, 2015 Share Posted September 24, 2015 True dat. My dogs are alive but for the grace of God and Healthy Paws. Exactly, what you said. I am so grateful for what they covered last year. Quote Sunsands Doodles: Doodles aka Claire, Bella Run Softly: Softy aka Bowie (the Diamond Dog) Missing my beautiful boy Sunsands Carl 2.25.2003 - 4.1.2014 Link to comment Share on other sites More sharing options...
philospher77 Posted September 24, 2015 Share Posted September 24, 2015 I've often wished that human insurance was as easy as Healthy Paws! I'm with you on the "knowing exactly what I am going to get back" bit. Quote My blog about helping Katie learn to be a more normal dog: http://katies-journey-philospher77.blogspot.com/ Link to comment Share on other sites More sharing options...
MP_the4pack Posted September 24, 2015 Author Share Posted September 24, 2015 This makes me happy to hear! Have Healthy Paws but haven't had to use it yet. Friend had VPI and also had problems. To add insult to injury, the last thing I needed with VPI was to pay for Opal's cremation. Her death was traumatic as it was. I sent VPI the information which apparently was good enough to automatically cancel the policy but not good enough for a claim payment. I had to call up and complain when I got the rejection notice. Yes they did eventually pay, but I didn't need that last bit of issue. Quote Link to comment Share on other sites More sharing options...
Jester Posted September 24, 2015 Share Posted September 24, 2015 I also love healthy paws. I actually took a picture of the receipt while I was still checking out at the vet's office and sent it in via their app. I had a notice of full payment within a few hours and I got the check two days later in the mail. Such a great experience. Quote Deewith June Bug (June Bash) & Jazzy (Superior Jasmine)Squirrel Wars Blog (http://thesquirrel.is-a-player.com)Missing Lizzie, Maisy Ann & Bella Ann, Chadcek, Lady, Cooper, Tiera, and Sider from Greyt Expectations Greyhounds Link to comment Share on other sites More sharing options...
Feisty49 Posted September 24, 2015 Share Posted September 24, 2015 Healthy Paws always covers submitted claims without a fuss. Submitting via the smart phone app is easy. I have noticed over the summer, though, that the company is taking longer to pay claims and pretty much my claims are the same: monthly submissions of two medicines Annie's been taking for over a year, so there is no need for claims to be held up. This new "time lag" isn't a problem but it does make me wonder if the company is having financial difficulties. Quote Link to comment Share on other sites More sharing options...
Guest Lygracilux Posted September 24, 2015 Share Posted September 24, 2015 I have yet to get pet insurance, but if this whole thing with our new Lovie works out-we will definitely be jumping on board. No way could we afford 2 giant e-vet bills in full if it came down to it. Good to know which company to go with! Quote Link to comment Share on other sites More sharing options...
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